Privacy policy

This Privacy Policy explains how CELUNDI collects, uses, shares, and protects personal information when you visit https://celundi.com/, place an order, or contact us.

Who We Are

Store name: CELUNDI

Customer support email: support@celundi.com

Information We Collect

We may collect the following information:

Contact information, such as name, email address, phone number, billing address, and shipping address

Order information, such as purchased items, payment status, delivery information, and return requests

Payment information processed by secure third-party payment providers

Device and website usage information, such as IP address, browser type, pages viewed, referring pages, cookies, and similar technologies

Communications you send to us, including customer service emails and return requests

How We Use Your Information

We use personal information to:

Process and fulfill orders

Confirm payment and prevent fraud

Arrange shipping and delivery

Provide customer support

Handle returns, refunds, exchanges, and warranty-related requests

Improve our website, products, and services

Send order updates, service messages, and marketing communications where permitted

Comply with legal, tax, accounting, and regulatory obligations

How We Share Information

We may share information with service providers that help us operate our business, including payment processors, shipping carriers, ecommerce platforms, analytics providers, advertising partners, fraud prevention providers, and customer support tools.

We may also share information when required by law, to protect our rights, to prevent fraud or abuse, or in connection with a business transfer.

Data Retention

We keep personal information only as long as necessary for the purposes described in this Privacy Policy, including order fulfillment, customer service, legal compliance, accounting, fraud prevention, and dispute resolution.

Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain uses of your personal information. You may also have the right to withdraw consent where processing is based on consent.

To make a privacy request, contact us at support@celundi.com.

Security

We use reasonable technical and organizational measures to protect personal information. However, no method of transmission or storage is completely secure.

Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children.

International Transfers

Your information may be processed in countries other than your country of residence. Where required, we use appropriate safeguards for international data transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the latest effective date.

Contact Us

CELUNDI

Email: support@celundi.com